Frequently asked questions about:
Jewelry
Chain by inch
Credit card security
Designing and Quality
Massage products
Q: Is this jewelry gold plated?
A: NO! This is better than plated gold. Our jewelry is one step down from solid gold. We give you a lifetime replacement guarantee that covers your item (s). This is 14 Karat gold over jewelers bronze. You can wear it all the time, and you can even shower or swim with the jewelry on.
Q: Why is there a lifetime replacement guarantee?
A: Our guarantee provides you with a lifetime replacement policy for our pre-made and chain by the inch (against any defects) with the same or similar style as purchased. (you would receive a similar style only if the manufacturer discontinued your original item)
Q: Am I safe using my credit card here ?
A: We want your shopping experience to be enjoyable and secure. The purchase area of our site is secure. This means that any information you send us is protected by encryption. With regard to overall security, we always use industry state of the art encryption technologies when transferring and receiving data exchange within our site. The facilities that house our server are physically secured to protect against loss, misuse or alteration of all data and information collected.
Q: How do you make the jewelry the size that I want it at and how do you determine the price for it?
A: The cost of the chain is per inch. We measure the exact length of chain you would like and we cut the chain and attach the clasp.
Q: Is there an advantage to purchasing from you rather than buying from a jewelry store?
A: For starters, the price. Where else can you get "custom made" jewelry for less money?
Secondly, it's customized to your own chosen size, so that in itself is a major advantage for that ultimate fit and comfort.
Q: How are your prices compared to your competitors?
A: You cannot buy our level of quality anywhere for less money, but you can buy inferior quality for more money. What we offer you is the best value chain by the inch. We use only the finest base chain to produce our chain by inch. The better the base chain, the better the finished product. Our gold application technology is superior to any other in the country.
Q - Is the jewelry solid gold?
A - No, it is not. Our fine jewelry is a 14 KT. Gold Overlay, which has more Mils (gold coatings) than gold plated jewelry. Our gold has a thread of Diamond Cut Jewelers bronze in it, which gives it the strength and affordability that solid gold does not give to you. Solid gold is soft, breaks easily, and is overpriced.
Q - I own quite a bit of solid 14 KT gold. Would I notice a difference between the solid gold and your gold if they were side by side?
A - No, you wouldn't notice any difference by putting them next to each other. We have the same 14 KT gold that is used with solid gold chains.
Q - Can I leave my jewelry on when I take a bath, shower, or swim?
A - Yes, you can.
Q - Why would I want to purchase a gold chain when it's not real gold?
A - It IS real gold. It's just not solid gold. Our chains/necklaces come with a lifetime replacement guarantee at just a fraction of the cost of solid 14 KT gold.
Q - What is a trigger point?
A - A trigger point is a calcium build up that forms due to repetitive use of a muscle or muscles. Just about everyone alive has trigger points, but the most common areas that they can be found is in between the shoulder blades and in the neck/
trapezes
area. The Octopus massager is great for digging in to sore trigger points. These massagers aren't for gliding, they are best for digging in to sore or aching areas.
Q - Where can the Omni massage roller be used on my body?
A - Just about anywhere, but not where you have a lot of hair. (head, chest, etc) It is best for the neck, back, legs, feet, and arms. Use it yourself just about anywhere, but have someone else use it on your back. Massage therapists (including myself) use this handy tool for nagging aches and pains.
Q - How is the Omni Massage roller used?
A - Just cup your fingers around the shell and apply pressure to the sore/aching area. That's all there is to it.
Q - What is the Omni Roller made of?
A - Hard plastic, encased in a plastic shell.
Q - Who uses the Omni Massage Roller?
A - Massage therapists, athletes, and regular everyday people. They are great for when you can't afford a regular massage or can't visit a therapist as much as you would like to. Take them anywhere and give yourself a massage when you need one!
